Junior Computer User Support Specialist

Wright-Patterson Air Force Base, OH
Full Time
Entry Level

Position Summary
Martek Global Services, Inc. (“Martek”) has been awarded several long-term Federal contract to provide a wide range of IT talent.  Our team is seeking  a Junior Computer Operator to  join our team supporting the Department of War (DoW) with High Performance Computing (HPC) Moderation Program and Army Corps of Engineers, Engineer Research and Development Center (ERDC) DoW Supercomputing Resource Center (DSRC) with the required education and experiences outlined below.

Position Overview
The Junior Computer User Support Specialist provides technical assistance and support to end user experiencing hardware, software, or network-related issues.

Position Details
Employment Type: Full-Time
Work Schedule: Monday-Friday; 2nd Shift: 3pm – 11pm
Work Location: On-site
Site Address: Wright-Patterson Airforce Base, Ohio
Salary Range: $20.00 - $23.00 per hour
Clearance: This position requires a Secret clearance with the ability to obtain and maintain a top-secret security clearance; we will consider candidates without one, but they may not start working until they complete the required steps and we receive notification of their interim clearance.

Responsibilities

  • Provide technical assistance to computer users
  • Answer questions or resolve computer problems for clients in person, or via telephone or electronically
  • Account management (establish user accounts, reset passwords)
  • System level administration and troubleshooting
  • Assist users with understanding software and hardware capabilities
  • Continuous performance monitoring to ensure operational capability
  • Assist in maintaining standard operating procedures
  • Report any discrepancies to supervisor
  • Perform other duties as assigned
Qualifications
Required
  • Bachelor’s degree with 1 years’ of relevant experience; OR associates degree with a minimum of 2 years’ relevant experience; or High School Diploma with a minimum of 4 years’ of relevant experience
  • Candidate must possess a secret clearance with the ability to obtain and maintain a top-secret clearance; will consider someone with the ability to obtain a clearance
Preferred
  • Preferred experience in various HPC Systems and various HPC Technologies
  • Cray/Cray Ex, IBM, SGI, Penguin, or customer architecture
  • Red Hat Enterprise Linux (RHEL), CentOS, or Linux variants operating systems (OS)
  • InfiniBand (IB), Intel Omni-Path interconnects
  • Portable Batch System (PBS), Simple Linux Utility for Resource Management (SLURM), or IBM Platform Load Sharing Facility (LSF) schedulers
  • Intel Xeon, AMD EPYC, or ARM CPUs
  • Nvidia graphic processing units (GPU)s
  • ITLI Foundation
About Martek
Founded in 1996 with nothing more than a desk in an attic, Martek Global Services, Inc. (“Martek”) has grown into a nationwide professional services company with a growing team of more than 100 employees supporting Federal agencies and commercial clients across the United States. Headquartered in Georgetown, Washington, DC, we provide expertise in facilities management, program management, healthcare, technology, engineering, logistics, security, and professional support services. Our success is built on delivering exceptional service to our customers while fostering a collaborative culture where employees are empowered to grow, innovate, and make a meaningful impact.

Why Martek?
At Martek, we know our success starts with our people. That's why we're committed to providing competitive benefits, meaningful recognition, and programs that support your health, well-being, professional growth, and work-life balance. When you join Martek, you become part of a team where your contributions are valued, your achievements are recognized, and your career can grow.
Benefits
  • Medical, Dental & Vision Insurance
  • Health Savings Account (HSA)
  • 401(k) with Company Match
  • Company-Paid Life Insurance & Long-Term Disability
  • Paid Time Off & Holidays
  • Employee Assistance Program (EAP)
Employee Experience
  • Meaningful employee recognition programs
  • Employee recognition and rewards program
  • Wellness and charitable giving programs
  • Employee referral bonus program

Martek Global Services is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local law.
As a federal contractor, Martek encourages qualified protected veterans and individuals with disabilities to apply. If you require a reasonable accommodation during the application or hiring process, please contact Human Resources.

Learn more about Martek at www.martekglobal.com
 

Share

Apply for this position

Required*
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 07/31/2029
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*