Martek Global Services, Inc. (“Martek”) is a Professional Services company headquartered in Bethesda, Maryland with an additional office in Huntsville, Alabama allowing us to be strategically structured to reinforce our nationwide support services. For nearly two decades our experience and dedication to customer service has been unparalleled as we continue to service many of our original customers from 18 years ago. From the beginning, Martek has established a solid reputation by seamlessly delivering solutions that have consistently exceeded both our commercial and government customers’ expectations. These successes have been contributed to over 20 federal agencies/bureaus in over 200 cities in 40 states whose awards and testimonials have recognized our high level of service and dedication to our customer’s mission and goals.
Martek has been awarded several long-term Federal contracts to provide a wide range of professional services. We are currently looking for an Office Support Coordinator to support our corporate office’s operational teams. The ideal candidate must possess the specialized training and experiences outlined below and also has the ability to manage a rigorous workload for our various divisions. In exchange for the right candidate, you will be rewarded with a well-paid, fully benefited and an exciting opportunity.
Responsibilities & Duties
The Office Support Coordinator provides a wide range of support to Martek’s various operational teams, with a special focus on providing concurrent support to Program Management, Proposal Management, Facilities Management, and Human Resources. The responsibilities of this position are to coordinate multiple tasks simultaneously, anticipate the needs of the office, while remaining professional in all situations with a friendly and courteous demeanor, and exercise confidentiality in all matters relating to Martek, as well as their employees and customers. The specific duties of this position include, but are not limited to, the following:
Program Management Support
Assist in the preparation of weekly/monthly reports for external customers
Assist wish sourcing candidates for open positions and formatting resumes
Prepare various internal reports such as expense reports and status reports
Assist in the preparation of proposal documents, including proofreading/editing
Research subject matter and other project work
Facilities Management Support
Assist with the ticket system for the operations and maintenance of the facility/building
Human Resources Support
Assist in the administration of the employee benefits programs
Assist in preparation of various HR documents and reports, including new hire packets
Assist in the maintenance of Martek’s intranet content
General Office Support
Maintain multiple Outlook calendars for appointments, calls, and meetings
Coordinate travel arrangements
Order office supplies
Maintain standard office equipment
Back-up receptionist duties
Assist on special projects
Other duties as assigned
Skills & Qualifications
The Office Support Coordinator must possess the following skills and qualifications:
Experience supporting diverse internal customers in a fast-paced office setting.
Ability to remain calm and focused under tight deadlines while maintaining superior attention-to-detail.
Ability to prioritize, manage workloads and meet deadlines with minimal direction.
Ability to perform technical, specialized, and complex administrative work.
Ability to develop creative and/or innovative solutions to perform assignments.
Ability to utilize initiative and independent judgment within established guidelines.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Adobe Pro.
Superior customer service, verbal and written communication skills.
Experience sustaining office equipment such as printers, copiers, fax machines, etc.
Minimum of a 2-year college AA degree or equivalent of 4-5 years of work experience in an office environment.
Four-year college degree plus at least 1 year of work experience in an office environment.