Martek Global Services, Inc. (“Martek”) is a Professional Services company headquartered in Bethesda, Maryland with an additional office in Huntsville, Alabama allowing us to be strategically structured to reinforce our nationwide support services. For over two decades our experience and dedication to customer service has been unparalleled as we continue to service many of our original customers from 21 years ago. From the beginning, Martek has established a solid reputation by seamlessly delivering solutions that have consistently exceeded both our commercial and government customers’ expectations. These successes have been contributed to over 20 federal agencies/bureaus in over 200 cities in 40 states whose awards and testimonials have recognized our high level of service and dedication to our customer’s mission and goals.
Martek has been awarded several long-term Federal contracts to provide a wide range of IT Support talent. We are currently looking for an IT Specialist III with the required specialized training and experiences out lined below and who also has the ability to manage a rigorous workload for our busy clients. In exchange for the right candidate, you will be rewarded with a well-paid, fully benefited and an exciting opportunity.
The IT Specialist III will provide advanced-level IT support services in the areas of helpdesk support, desktop support, desktop security, web content administration, web development and software systems administration, development and training. They will provide advanced knowledge and expertise in the development of business rules, policies, and procedures as they impact the deployment of various COTs e-discovery and other cloud based applications. The IT Specialist III will provide systems requirements analysis for a Case Management System for the Office of the Solicitor. This would involve conducting interviews with all the divisions and F.O. and collecting all requirements required to build a system based on this documentation. They will assist the office in the development of business rules and processes for addressing various records retention and litigation requirements, configuring various implemented systems, determining user function assignments and reporting, developing a deployment strategy and providing training individually and SOL-wide.
Responsibilities & Duties
The IT Specialist III provides IT support services in the areas of helpdesk support, desktop support, desktop security, web content administration, web development and software systems administration, development and training. Off hours supports may be required of key personnel. These tasks include but are not limited to:
Additional Required Knowledge and Skills
The IT Specialist III should be familiar with electronic discovery and the requirements of litigation holds or able to quickly gain familiarity in these areas. They must possess the ability to effectively communicate both orally and in writing to convey, obtain, and exchange information and documents with supervising attorney and other appropriate personnel. They must possess analytical ability and knowledge of various methods used to gather, analyze, and evaluate information
Completion of college or possession of IT technical certification.
Experience of 5 or more years in a business consulting, IT engineering environment in a government environment
Martek is a VEVRAA federal contractor and requests priority referrals.